The Ultimate Wedding Vendor FAQ Guide
If you’re tired of answering the same questions in your DMs and inquiry forms, over, and over, and over again, this one’s for you.
Whether you’re a seasoned pro or just launching your services, having a solid FAQ system saves time, sets boundaries, and builds trust before a client even books.
That’s why we created the Ultimate Wedding Vendor FAQ Guide, so you can confidently answer client questions, set expectations early, and elevate your client experience from the very first message.
Use this guide alongside our Wedding Vendor FAQ Template Bundle to turn your FAQs into stunning on-brand posts in minutes:
The FAQs Every Wedding Vendor Gets Asked
These are the questions that hit your inbox every week. Instead of typing the same response, turn them into content, post them to your feed, highlight them on your website, and direct new leads straight to the answers.
Do you travel for weddings?
Yes! Travel fees vary by location. Send us your date and venue for a custom quote.
How far in advance should we book you?
We recommend 6–12 months in advance. Peak weekends go fast!
What’s your turnaround time?
Depends on your service.
Photographers: 6–8 weeks
Planners: Final timeline 30 days out
Content Creators: 7–10 business days
Do you require a deposit?
Yes. Your date is secured once your signed contract and retainer are received.
Do you offer payment plans?
Yes. Most services are split into 2–3 payments.
Are you insured?
Yes, and we can provide a COI if your venue requests one.
What if you’re unavailable last minute?
We have backup pros and organized handoff plans in place.
💬 Pro Tip: Add these answers to your “Start Here” Highlight or create a post using our Instagram Carousel FAQ Templates:
Role-Specific FAQs
Wedding Planners
Do you offer full planning or coordination? → Both. We customize based on your needs.
Can you help with design? → Yes, from layouts to signage.
Photographers / Videographers
How many hours do I need? → 6–10 hours is typical; we’ll tailor a package for you.
Do I get all the photos? → Yes, delivered via a private gallery with download rights.
Posed or candid? → Both — we guide when needed but love capturing real emotion.
Florists
What’s the minimum spend? → Full-service floral minimums start around $3,000+.
Can florals be repurposed? → Absolutely! Let’s make the most of every petal.
Rental Companies
Can I see your rentals? → Schedule a showroom visit or browse our lookbook.
Do you deliver/setup? → Yes, delivery and pickup are included.
Beauty Teams
Do you offer bridal trials? → Yes, 1–3 months before the big day.
Do you work with all skin/hair types? → 100%. We’re fully inclusive.
Bridal Boutiques & Jewelry Retailers
Do I need an appointment? → Yes, fittings and consultations are by appointment only.
When should I shop? → Dresses: 8–10 months out. Custom jewelry: 3–6 months.
Want to make these FAQs pop visually?
Use our Instagram Story Templates
How to Use This FAQ Guide
We didn’t create this just for reading, we made it to simplify your workflow.
Here’s how to get the most out of it:
Choose the questions most relevant to your business
Drop them into our FAQ Carousel Templates → HERE
or our Story Templates → HEREPost them to your feed and pin your FAQ post
Share to Stories within 24 hours
Add a permanent FAQ Highlight
Update every 6-12 months or when your services change
Direct new leads to your FAQ post to save time & build trust
Want to go next-level?
Turn your FAQ post into a Reel using trending audio or a voiceover. It’s an easy way to humanize your brand and show expertise, plus, your future self (and inbox) will thank you.
Insider Bonus: Convert FAQs into Bookings
Here’s how our Insiders are using this strategy to grow their business:
“After posting my FAQ carousel, I had two new couples book within a week, they told me they loved how organized everything looked.”
– @WeddingPlanningCo
Engagement idea: Add this caption to your FAQ post…
“The questions you ask the most, answered. Save this for when you’re planning your day! 💍”
Ready to Create Yours?
Start with our Done-for-You FAQ Template Bundle, designed for wedding pros who want to look polished, stay organized, and stand out online.
Log into your Mooi Social Insider account to access it free with your membership:
https://www.mooisocial.com/insider
Download your FAQ Template Bundles & Get Started!
https://www.mooisocial.com/faq-bundle
Obsessed? There’s more where that came from, all bundles (Luxe Reel, Wedding Pro, Med Spa + more) are free inside your Insider account. See what else is inside!